Get In Touch!

We provide 24/7 Customer Service

Address

37B Windsor Crescent, Kololo

Call Us Today

100

Email Us

info@PaxTel.com

Service Centres
Kampala | Ben Kiwanuka Street Service Centre
Masaka Service Centre

Frequently Asked Questions

Find answers to the most common questions about PaxTel's services and offerings.

PaxTel provides a comprehensive range of telecommunication services including mobile connectivity, high-speed internet solutions, VoIP services, and business communication packages tailored to both individual and corporate needs.

You can check your data balance by dialing *123# from your PaxTel number, logging into your account through our mobile app, or by visiting the customer self-service portal on our website.

Yes, PaxTel offers international roaming services in over 100 countries. You can activate international roaming through our customer service or via your online account before traveling to ensure uninterrupted connectivity.

Number porting is simple with PaxTel. Visit any of our service centers with your ID and the number you wish to port. Our team will guide you through the process, which typically takes 24-48 hours to complete.

PaxTel offers tailored business solutions including dedicated business lines, corporate data packages, secure cloud services, managed network services, and enterprise mobility solutions designed to enhance your business communications.

PaxTel Support

Online

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